The Best Site Hosting Features
Website Apps Installed Automatically
Website App Auto-installer
A variety of open-source website apps for almost every need. WordPress, Drupal and over 380 other popular Website Apps can be installed effortlessly with a few mouse clicks. Accept credit card payments, Cryptocurrency, PayPal or any other payment solution like PayPal.
Staging Environment Built Right In
Our app installer allows you to deploy staging servers so that you can preview your web site changes and updates, before publishing it to the web for the rest of the world to see.
Import and Manage Your Web App
You can choose to import your WordPress or other web app into our Auto Installer for easier management. It can be configured for automatic updates of the application itself, as well as plugins. It supports Cloning, Staging, Remote Import, Backups, Restore and more which helps you to quickly manage your app’s functionality.
Website Control Panels and Database Management
Web Based Control Panel – cPanel cPanel is an industry leading control panel preferred by hundreds of thousands of web site owners across the world. Easy Email, FTP, Database, Stats and other administrative tasks can all be performed using this powerful control panel.
MyGlow Account Manager
Our easy hosting account manager allows you to view your payment history, create support tickets, order upgrades and domains, download PDF or print invoices and receipts and make payments. You can have multiple billing contacts for “power users” who prefer to have each domain or hosting package billed individually using different contacts and payment methods (credit card for Joe, PayPal for Sue) yet have access to them all under one singular account. Automatic control panel login for each domain in your account, and much, much more.
Database Management Tools
phpMyAdmin is the most popular web-based database manipulation tool available. phpMyAdmin is free and pre-installed on every GlowHost site. We keep this software updated automatically for you, so no need to waste time with complicated or time-consuming updates. You may also connect to your web site databases using your favorite desktop database management software. Just allow access in your control panel, and you are good to go.
Web Site Traffic Stats All hosting packages include robust yet easy to understand web site traffic statistics. We also include latest visitors, bandwidth reporting graphical stats, and raw logs. With nothing to configure or install, your built-in traffic stats programs will speed up your development time considerably. And of course, all accounts support 3rd party traffic stats like Google Analytics.
Multimedia Hosting Services
HD Video Streaming, RTMP, FFmpeg, Shoutcast and Podcast
Our servers allow you to serve virtually any type of streaming audio or video files to your site visitors. Run your own video player app to play your custom videos without 3rd-party advertisements, and add your own watermark. You can also embed YouTube, Vimeo, Rumble or similar video hosting platforms into your site. Our servers also come with the ability to encode all popular video formats on the server-side via FFmpeg.
FFmpeg Video Hosting
FFmpeg is a compilation of tools and codecs used to record, convert, stream and play multimedia content in your web pages. It includes libavcodec – the leading audio/video codec library, along with many other extensions. Your web site apps or scripts that support FFmpeg allow you to upload your raw video using a wide variety of file types/extensions to the server. FFmpeg then converts and optimizes the video for unbuffered cross-platform streaming playback in full HD. You can also generate video thumbnails, or preselect a starting point in the video where you’d like playback to begin.
HD Streaming Video Support
Streaming of audio and video files is supported using any modern streaming format, including some older but popular favorites like SHOUTcast. Our high quality data transfer and speed make it possible for us to cater to your streaming audio or video needs.
SHOUTcast Server
SHOUTcast server allows you to stream better than CD quality music from your web site, using mp3 or other filetypes. You can store these audio files to play interstitials during live broadcasts, or run in full “Auto-DJ” mode from your PC using Winamp and the SAM broadcaster (or similar) to make your live radio shows available for the entire world to hear on the Internet.
RTMP Hosting Support
Stream your RTMP apps to and from the server so that you can do nifty things like real-time video broadcasts, web-based video chats and video chat rooms. Great for churches, schools or similar groups who want to get their message out to lots of people at the same time, interactively. Think of Skype, Chatroulette or any other live broadcast you may have seen. This is what RTMP technology can do on your web site. Invent the next, best super cool audio and video streaming web site or app using RTMP server technology. RTMP may work on our shared servers, but is not fully supported. RTMP is available and supported on Dedicated servers or Cloud Servers only.
Podcast Hosting
Use our built-in apps installer to find a Podcast app, or “roll-your-own” scripts to stream your podcasts to your growing audience.
Server Environment & Programming Language Support
Multiple Version PHP Hosting
Our servers run the latest version of PHP, plus the ability for you to select older versions of PHP per site, or per directory. You can change the version whenever you like, without the need to contact support. Use the default version of PHP, or simply select the version that you need using the Multi-PHP selector built inside the supplied control panel. If you need help, that’s what we’re here for!
Node.js Applications
Node.js Selector allows you to deploy and manage your Node.js applications easily using versions of Node.js that you choose inside of your control panel. Run your Node.js apps on Apache or Litespeed web server. We include Node.js manager on all packages.
Python Selector Enabled
Python Selector allows you to deploy Python applications easily using your control panel and run them on Apache or Litespeed web server. We include Python selector on all packages.
Phusion Passenger® application server.
A Phusion Passenger server functions as a process manager, reverse proxy, and provides operations tools to its users. You can find the Passenger manager in your control panel.
Drush for Drupal.
The Drush application, helps you to manage Drupal, a popular content management system using the command line interface.
MySQL Hosting
MySQL is the back-end database that powers many of today’s web applications. MySQL database technology is one of the most reliable and stable database platforms available anywhere. We run the latest stable, production-ready version of MySQL.
MariaDB Hosting
MariaDB is fast becoming another database of choice and alternative to MySQL. It is a replacement of MySQL which many developers consider to be improved database server and offers additional features.
LAMP Servers
All of GlowHost’s servers run (at minimum) a Lamp Stack, the most popular software stack available, for the widest variety of web application support. This means no shortage of developers and easy to install apps. LAMP generally means Linux, Apache, MySQL, PHP/Python/PERL. Our servers run a base Linux distribution with Cloud Linux on top for maximum security, speed and support. We also run Litespeed or LSAPI for an added performance boost.
Our servers have a Multi-PHP selector which allows you to choose the desired PHP version so that if your application requires an old version of PHP, we can accommodate you. You can run different versions of PHP on the same account, so one directory can be PHP5 and other PHP8. Earlier versions of PHP have been patched for known security holes, but maintain the desired functionality of that particular PHP version.
Our shared servers are also running the latest version of MySQL or MariaDB and the databases are interchangeable, meaning you can import and export to either type of database server with minimal to no additional work for most web sites. Dedicated and Cloud customers may choose MySQL or MariaDB. If you need an older version of these database technologies, please contact our support helpdesk and we may be able to migrate you to an older MySQL/MariaDB platform, and help you to update to a more modern flavor, if needed. Please contact our support if you have any questions.
Perl, SSI and CGI Support
For those that still use Perl, Server Side Includes and love the cgi-bin, we still offer it. A cgi-bin is available on every user account.
Raw Logs, Error Logs and FTP Logs
Raw log files for authoring your own statistical programs or for general use in debugging your applications during development or even when the site is running in production mode. PHP error log support outputs directly to files in your account for further debug information when enabled. With FTP logs, you can ensure your account is secure by reviewing access IPs and times to make sure people connecting to your FTP are valid and expected.
.htaccess and php.ini Access to .htaccess and php.ini allow you to tweak your web hosting account’s environment to your exact needs if our recommended configuration does not meet your exact specifications.
ImageMagick®
ImageMagick® is a software suite to create, edit, compose, or convert bitmap images. It can read and write images in a variety of formats (over 100) including DPX, EXR, GIF, JPEG, JPEG-2000, PDF, PhotoCD, PNG, Postscript, SVG, and TIFF. Use ImageMagick to resize, flip, mirror, rotate, distort, shear and transform images, adjust image colors, apply various special effects, or draw text, lines, polygons, ellipses and Bézier curves.
GD Library GD is an open source code library for the dynamic creation of images by programmers. GD is written in C, and “wrappers” are available for Perl, PHP and other languages. GD creates PNG, JPEG and GIF images, among other formats. GD is commonly used to generate charts, graphics, thumbnails, and most anything else, on the fly.
SFTP, SSH, SCP, Git, Email and Site Backup Services
SFTP, SCP and SSH
SFTP (Secure File Transfer Protocol), SCP (Secure Copy Protocol) and SSH (Secure Shell) access is available 24/7/365 on all hosting packages. There are no time windows that your account is restricted. Our secure file transfer servers are also configured for long timeout periods so that you will not be automatically kicked off the system if you are inactive for a short period of time. SSH and SCP service is also set to not disconnect unless you lose your Internet connection from your ISP.
Git Version Control Manager
Your control panel includes Git™ Version Control. This feature allows you to easily host Git repositories on your hosting account and is managed in your web site control panel. You can use Git to maintain any set of files (for example, a website’s files and assets, a software development project, or simple text files).
Secure Web Based Email Service
You can use your webmail interface as an alternative to using a mail client like Outlook or Thunderbird. Webmail is handy for when you are traveling or do not have a configured email client readily available, such as at a shared computer work station or if you simply prefer a webmail interface to a PC-based email reader. RoundCube webmail is pre-installed and is fully featured, but you may install any other webmail application that you like.
Email Hosting Services
In addition to webmail services, we offer a ton of other email features and services, more than we can list here. If you would like to read about all of our email services, please visit our email hosting service page.
Daily, Weekly and Monthly Backup Services
GlowHost offers complimentary nightly and weekly backup services. Backup frequency is determined by your hosting package. Monthly backups can also be included on dedicated hosting options. GlowHost can assist you in web site recovery should you accidentally blow away your website (Oops!). GlowHost will also pro-actively restore your site from backup in the event of a hard disk failure without your request. Sleep well at night knowing if there is a server disaster, we will do our best to have you up and running, even at 4 in the morning.
Daily, Weekly and Monthly Backup Services
You can create backups any time of day, on demand, using your control panel. These are handy if you are about to roll out major changes or a site update. If you find out that you messed something up, or forgot something, just upload your backup and hit the restore button.
Domain DNS and Registration Services
Full DNS Control
Edit your DNS zone files to add any records that you need. A, CNAME, TXT, AAAA, SPF, DKIM, DMARC, MX, NS and other options are available in your control panel.
Dynamic DNS Manager (DDNS)
Resolve a hostname that exists on an external network with a dynamic IP address. This will let you manage your network devices without the need to manually update the devices‘ settings any time the IP address changes. For example, a domain administrator can use this feature to create a hostname that points to your local office network‘s public IP address.
Unlimited Parked Domains
Parked domains allows your web site to have as many other domain names you would like to point to the main web site. A user can type www.domain1.com or www.domain2.com and have both domains land on the same web site. Great for when you change your web site’s primary domain name or when you want to forward many TLD extensions like .net and .org to your main .com address. These are free and unlimited when you host with GlowHost.
Unlimited Subdomains
Examples of a subdomain would be like support.yoursite.com, forums.yoursite.com, and shopping.yoursite.com. Subdomains can have unique SFTP users and passwords, and can help keep your site organized and restrict file access to only the users you wish have access to these areas. Subdomains are free and unlimited.
Addon Domains
Almost every package at GlowHost supports addon domains. Addon domains allow you to host several unique web sites, using their own domain name in one hosting account. These are a good way to consolidate web sites to a single hosting account. However, we do not recommend using addon domains for more than a handful of web sites. If you have more than 5 or 10 web sites, a Reseller package, Cloud package or Dedicated Server Package is going to be a much better choice for you because there are inherent security and performance improvements gained by separating web sites into their own server account. It also makes transferring of sites and data migration much easier down the road when you decide that a dedicated server is required for your popular and growing web sites.
Numerous Domain Registration Services We offer numerous TLD domain name registration services (.com, .net, .org – etc.) that are compatible with hosting at GlowHost or any other web hosting service provider. Learn more about domain name registration services.
Network and Datacenter Information
Multiple Fiber Connections
The datacenter facilities where GlowHost servers are located, each have numerous backbone providers and are publicly peered with many providers. While our peering and backbone carriers change from time to deal with demand or capacity, you can be sure that there is no less than 5 unique carriers servicing our networks. If you seek specific information regarding our datacenter facilities, please contact us.
Multiple Datacenter Locations
We have servers racked in no less than 15 worldwide datacenters. With locations in the Americas, Europe and Asia, content delivery will be closer to your target audience. For an up-to-date listing of current datacenters, please check our datacenter page.
Technical Support Services
Free Site Transfer and Data Migration
GlowHost will arrange and move your sites for free from your old host upon request. Some limitations may apply depending on the case. Please contact us to see what we can do for you.
24/7/365 Monitoring
Your servers are constantly monitored and maintained. We catch and fix potential problems before they turn into REAL problems. We strive to correct issues before they affect your business. When your business is affected, so is ours. We try extremely hard to make sure your online business is running smoothly at all times. This is why tens of thousands of mission critical web sites have chosen to host with GlowHost since 2002.
24/7/365 Technical Support with 20 minute target resolution time
We are here 24 hours a day, 7 days a week, holidays included. That means we are always working for you, and keeping a close eye on your sites.
If you need to contact us, you can any time of day, any day of the week. Our average support ticket target response time is 20 minutes or less. This allows us time to read your incident, take a look at your account, get logged in to your server, and get started. We will try to resolve your issue completely within the first 20 minutes of your ticket submission, however, if your question is more complicated, we will be in constant communication with you until the issue is 100% resolved. You will not be waiting for days or even hours for answers from GlowHost. We have grown an outstanding reputation for fast, accurate, and friendly technical support.
SSL Installation Services
We provide SSL installation service for your 3rd-party SSL certificate for a nominal fee. You can also buy an SSL certificate package directly from GlowHost, which provides an SSL certificate of your choice from our current SSL offering, along with installation, so that your site has SSL (https://) secured web pages. You can also install free Let’s Encrypt SSL certificates on your own using your control panel if you’d prefer to handle it on your own and do not require an SSL certificate from a well-known brand certificate.
See our SSL certificates and other security related products.
Online Documentation
We have extensive online documentation including a fully searchable knowledge base, searchable community forums, video tutorials, FAQ, control panel tips, tricks, and manuals, and much, much more. If you cannot find it on our site, we will add it per your request, or you can just ask us directly by submitting a ticket to our fast and friendly technical support. Find your answers at our support home page.
Hosting Knowledge Base
A searchable knowledge base with hundreds of topics is at your disposal. Our online knowledge base is one of the most extensive knowledge bases available to the cPanel hosting community. you can find the link to our knowledge base documents at our support home page.