Cloud Servers Frequently Asked Questions
View the most commonly asked Cloud Hosting questions below by clicking on the question that best describes the information that you are looking for. For a more detailed description, please download our technical whitepaper. (56kb)
What is this 'Cloud Thing' that everyone is talking about?
What makes The GlowHost Cloud the best choice for hosting today?
Our Cloud Virtual Dedicated Servers take traditional hosting to the next level. Our new hybrid technology converts a typical hosting account into a HA (High Availability), cloud-based server cluster. All data is stored on multiple fault tolerant redundant storage (SAN) enclosures set up in an internal RAID and network RAID configuration which can sustain multiple simultaneous hard drive failures or even an entire SAN enclosure failure. Is hosting on the cloud better than a dedicated sever? Yes!
A typical shared account, VPS or dedicated server generally runs on a single machine and cannot compare to the killer architecture we have deployed on the GlowHost Cloud. The computing power comes from an array of enterprise grade servers that have a minimum of 32 gigs of RAM per each physical device. The application servers are completely hot swap and hot failover enabled. If we loose an application server, the rest of the cloud continues powering your web site while we replace the faulty hardware, in the background, completely unnoticed.
Our datacenter is the only public data center in the United States with redundant electrical feeds that are connected to geographically diverse substations. In addition, there is complete physical separation of the fuel generators and UPS systems on opposite sides of the building for the highest level of redundancy. If one of the electrical substations that feeds our facility goes offline due to blackout, our second electrical source is always online and active and will take over the load. Both grids power the entire cloud at all times with complete geo-separation of substations, entrances, UPSs, generators and fuel, as well as first priority “life-critical” designation for priority electrical service restoration due to the Datacenter’s large number of healthcare clientele and physical proximity to healthcare services.
What is a Virtual Private Server?
What is a Cloud Server from GlowHost, and why is it better than VPS?
Similar to VPS, each Virtual Machine runs completely independent of the other, with the added benefit of its own private VLAN. There is a firewall on the network that prevents packets from being discovered that belong to other virtual machines. To the end user, or server administrator, the virtual machine appears and acts just like a traditional VPS or dedicated server, but with the HA (High Availability) features and infrastructure that other hosts only dream of being able to offer or are still scrambling to invent.
Each Virtual Dedicated Server or Virtual Machine has its own private CPU, RAM, bandwidth and disk space limits which can be upgraded or downgraded in minutes or seconds. View our Cloud Servers Side By Side Ask a Question About Cloud Servers
Do I get root access?
Can I resell space in my cloud?
Can I oversell on my cloud?
I am new to Cloud Hosting, will you help me?
Do you include proactive support and monitoring for my cloud?
What packages do you offer on the GlowHost Cloud?
Can I completely customize my cloud server?
What does 'Elastic' mean when you talk about GlowHost Cloud Servers?
Is it difficult to upgrade or downgrade my cloud server? What about downtime?
What operating systems can I choose from?
How is my data protected?
Tell me about redundancy and hardware on the GlowHost Cloud?
And the thing that makes The GlowHost Cloud so unique… redundant electrical feeds from two isolated electrical grids. If power goes out in one part of the city, the secondary electrical substation will continue to feed the system’s electrical needs. All of this is backed up by two diesel powered emergency electrical generators in case of a catastrophic blackout affecting the entire region surrounding our SSAE 16 Type II data center in Atlanta, Georgia. (As you can imagine, a rarity.) View our Cloud Servers Side By Side Ask a Question About Cloud Servers
Custom Cloud Server Options Available.
We build and support many cloud server configurations including load balanced cloud configurations for demanding user-bases, clouds for CPU intensive applications, and we offer access to our cloud-based global Content Delivery Network (CDN) with over 50 points of presence worldwide.
|i have been with glow host since June 2007. Their customer service is phenomenal. I started with a shared server and now have a dedicated. I have 4 vbulletin forums, one of them is very large and successful, and at times has 10,000 plus visitors a day. Without glowhost I do not think my forum would be doing near as well as it is… – Paul