GlowHost.com’s Privacy Policy

This privacy statement describes how GlowHost.com, LLC collects and uses the personal information you provide on glowhost.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

The Short Version of our Privacy Policy:

Your personally identifiable information WILL NOT BE SHARED OR SOLD to third parties without your consent. We track your usage and habits on our web site, and we use cookies. We do this to improve your overall experience on this web site and make adjustments to our products, services and web site to try to make things easier to navigate, more understandable and overall make our web site something we think that our customers would enjoy or benefit from.

Collection and Use of Personal Information

We collect the following personal information from you:

  • * Contact Information such as name, email address, mailing address, phone number
  • * Billing Information such as credit card number, and billing address
  • * Unique Identifiers such as user name, account number, password
  • * Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited.

 

We also collect the following information from you:

  • * Information about your business such as company name, company size, business type

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

  • * Fulfill your order
  • * Send you an order confirmation
  • * Assess your needs to determine suitable products or services
  • * Send you requested product or service information
  • * Send product updates
  • * Respond to customer service requests
  • * Administer your account
  • * Send you a newsletter
  • * Send you marketing communications
  • * Administer contests and sweepstakes you entered, and notify you if you won
  • * Improve our web site and marketing efforts
  • * Conduct research and analysis
  • * Respond to your questions and concerns
  • * Display content based upon your interests

 

Choice/Opt-Out You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at legal@glowhost.com.

Information Obtained from Third Parties We purchase marketing data about our customers from third parties and combine it with information we already have about you, to create more tailored advertising and products.

Disclosure to Third Parties

We will share your information with third parties only in the ways that are described in this privacy statement. We may provide your personal information to companies that provide services to help us with our core business offerings. These companies are authorized to use your personal information only as necessary to provide services to us.

We may disclose your personal information:

  • * as required by law, such as to comply with a subpoena, or similar legal process
  • * when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • * to any other third party with your prior consent to do so.

 

Bitcoin

If you choose to use Bitcoin to finalize and pay for your order, you will submit your payment through BitPay or another, similar processor. Your payment will be processed through the Bitcoin network. No personal information will be disclosed aside from your Bitcoin wallet ID.

Credit Card

If you choose to use a Credit Card to finalize and pay for your order, you will provide your credit card number to us and it will be processed through a merchant provider of our choice. You may request their privacy policy at any time.

PayPal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Web site.

Tracking Technologies

We may use Google Analytics to analyze and optimize our website for  speed and usability purposes. This data is not shared. if you have questions about Google’s privacy policy, you can find it within their search. 

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security but do guarantee to use the highest feasible encryption levels to protect your data while maintaining interoperability with other servers and services on the Internet. 

We provide two means for you to make a purchase on our site. You can either use our order form or a third party checkout option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party checkout option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at legal@glowhost.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Other Information

At times, our web site may use third party hosted widgets, which are interactive mini-programs that run on our site to provide single-purpose services (e.g. sharing of articles, videos, etc.). Personal information, like your email address, may be collected and cookies may be set so the widget can work properly. The information through the widget is subject to the widget provider’s privacy policy.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, you may login to your GlowHost Account Manager and  update your details at any time. 

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we may notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Feedback

You can contact us about this privacy statement by opening a ticket at our helpdesk.


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