Civil Subpoena information
If you seek the identity or account information of a GlowHost.com, LLC customer in connection with a civil legal matter, you must mail, or serve GlowHost.com, LLC with a valid subpoena.
GlowHost.com, LLC. is headquartered in Stuart, Florida, and all civil subpoenas should be served by certified mail to:
P.O. Box 1442
Palm City, Florida 34991
GlowHost.com, LLC will promptly notify the customer whose information is sought via e-mail, or the telephone number we have on file.
GlowHost.com, LLC will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. A deposit payment must be included for the amount of $150 with your subpoena which will cover the first hour of research. GlowHost will then invoice you for any additional expense if it is above and beyond the initial research fee. Payments must be made within thirty (30) days from the date of receipt of the invoice. Checks should be made out to GlowHost.com, LLC
GlowHost.com, LLC subpoena compliance costs are as follows:
Research – $150.00/hour
Federal Express or certified USPS mail delivery – Cost as Billed
Copies – $1.50/page
GlowHost.com, LLC will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. GlowHost.com, LLC e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a period of up to thirty (30) days.