Non-Customers and Potential Clients: If you would like
to ask a question of our company, we suggest using the "sales" option
because this option does not require you to register for a helpdesk account
in order to submit a ticket. if you are wanting to ask any other department
a question, you would need to register for a new account, then select the appropriate
department.
Existing Clients: If you
were brought to this page, you most likely have lost your GlowHost login
details. We suggest using the "lost password" feature on our
homepage next to the login box. You will then have a new password emailed
to the email address that we have on file for your account. If this address
on file is outdated or no longer exists, then of course our system cannot
issue you a new password. If this is the case, please proceed to make
a new helpdesk account, so that you may obtain new login information manually
by submitting a trouble ticket. We strongly suggest trying to login first
so that all of your past and future tickets are properly stored in your
customer account. If you are registering for a new helpdesk account, you
cannot gain access to your client area until your identity has been confirmed,
and your logins have been reset. Additionally, your tickets entered under
this new "Helpdesk Only" account will not be stored in your
client area.
