GlowHost :: Civil Subpoena Policy
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Civil Subpoena information
If you seek the identity or account information of a GlowHost.com, Inc customer in connection with a civil legal matter, you must fax, mail, or serve GlowHost.com, Inc with a valid subpoena.
GlowHost.com, Inc. is headquartered in Stuart, FLorida, and all civil subpoenas should be served by certified mail to:
GlowHost.com, Inc
PO Box 6361
Stuart, Florida
34997
GlowHost.com, Inc will promptly notify the customer whose information is sought via e-mail, or the telephone number we have on file.
GlowHost.com, Inc will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the GlowHost.com, Inc invoice. Checks should be made out to GlowHost.com, Inc
GlowHost.com, Inc subpoena compliance costs are as follows:
Research - $75.00/hour
Federal Express or certified USPS mail delivery - Cost as Billed
Copies - $.25/page
GlowHost.com, Inc will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. GlowHost.com, Inc e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a period of up to thirty (30) days.
